01
Keep what you already use
Keep your number, carrier and WhatsApp Business app whenever the setup is compatible.
- No mandatory number porting
- The app can remain active
- Number checked beforehand
Telephony + WhatsApp for businesses
Every call can become an opportunity.
Serve customers better, send requested information through WhatsApp and automate without changing how your business works.
- Keep your number
- Port your line
- Or start with a new number
Viewing: All businesses
Example workflowAll businesses
Call + WhatsApp
Requested during the call. Delivered instantly.
- 01Incoming callThe customer requests information00:00
- 1Presses an optionThe call continues on its routeDTMF
- WAWhatsApp deliveredThe requested content is delivered✓✓
✓
No need to dictate a mobile numberThe message uses the caller’s number
01Same number and carrier
02Guided number porting
03New number ready
04End-to-end support
Your starting point
You do not have to start from scratch.
We adapt Comunicabox to what you already use. Your phone number and WhatsApp setup are decided separately.
02
Port your number
We port your line to Comunicabox and prepare call routes, opening hours, extensions and messages.
- Planned transition
- Keep your established business number
- Tested before activation
03
Start with a new number
We provide a new line prepared for telephony, WhatsApp or both services.
- Fast, guided setup
- Ideal for a new business
- Channel managed by Comunicabox
The Comunicabox difference
The conversation does not end when the call does.
The caller requests information during the call and receives it on WhatsApp, without dictating a number or waiting for someone to copy details.
- 1The customer callsYour usual business number.
- 2They hear a useful optionMenu, appointment, order, location or quote.
- 3They press a keyThey request only the selected content.
- 4They receive the WhatsApp messageThe call continues normally.
Demo live
Call in progressEl Faro Restaurant
“Press 1 to receive our menu and book via WhatsApp.”
123
The call continues →↓
Comunicaboxnow
Here is the menu you requested.
Delivered ✓✓Clear plans
Start with what you need. Expand whenever you want.
Three straightforward ways to begin, with Comunicabox setup and support.
Start with WhatsApp
WhatsApp from the call
59 €/ month
The caller presses an option during the call and receives exactly what they requested via WhatsApp.
- 250 credits every month
- Link, menu, appointment or information
- The call continues even if delivery fails
- No IP extensions
Organise your calls
Business phone system
59 €/ month
Opening hours, greetings, options and up to three extensions for organised business call handling.
- Menu and opening hours
- Up to 3 extensions
- Multiple languages
- Optional recording with notice
The most complete option
All in one
99 €/ month
Telephony and WhatsApp working together so every call can continue on mobile.
- Phone system and up to 3 extensions
- WhatsApp from the call
- 250 credits every month
- Marketing with consent
What the monthly fee includes
Managed service, plan configuration and Comunicabox support. Included limits are shown on each plan.
How credits work
Inbound message: 0. Chat reply: 1. Service template: 2. Authorised marketing: 4.
What may be charged separately
A 2,000-credit pack costs €30 and does not expire. Hardware, special setup and extra usage are quoted in advance.
Base prices, taxes not included.Setup, number porting and hardware depend on your case. We explain every cost before you sign up.
Intelligent assistance
When you also need it to respond.
Add AI-assisted written or telephone support, with clear limits, approved information and transfer to a person.
Tell us what you want to automate →WhatsApp that responds
119 € / monthAI responses, appointment capture and transfer to a person.
All in one + WhatsApp AI
169 € / monthTelephony, WhatsApp from the call and AI-assisted written support.
AI phone agent
199 € / month250 minutes, transfer to the team and tailored setup.
AI phone agent Pro
349 € / month750 minutes, multiple workflows and broader integrations.
Applied to your business
Not every business receives the same calls.
Choose an industry to see how Comunicabox adapts to your team’s real work.
01 · Call
☎
The customer presses 1Incoming call“Do you have a table for four tonight?”
For your teamNew booking request
Configurable example
Comunicabox for
Restaurants and cafés
Menus, orders, bookings and opening hours without making customers repeat information.
- Send menu or ordering link by pressing 1
- Handle bookings and questions
- Share the real status of an order
WhatsApp without losing what already works
Your WhatsApp remains yours.
If you already use WhatsApp Business, we check whether you can keep your number, chats and app while adding automation. Otherwise, we prepare a new managed channel.
We check first. Then we connect.We never deregister or disconnect your account blindly.
Keep your app
- Same number when compatible
- Keep replying from your phone
- Comunicabox adds workflows and tracking
New or managed channel
- New or ported number
- Guided templates and setup
- One provider for the whole service
We handle the complex part
We test everything before activation.
We assess your case
Numbers, carrier, opening hours, calls and current WhatsApp setup.
We configure the solution
Prompts, routes, messages, branding, extensions and permissions.
We test it with you
Real call, delivered WhatsApp message, correct destination and continuity.
We stay with you
Accessible support, visible usage and improvements when they add value.
Frequently asked questions
What you need to know before making a change.
Clear answers, without technical jargon or promises before checking your case.
What do I need to get started?
We only need to know which number and carrier you use and how you currently use WhatsApp. We check compatibility first and then recommend the simplest option.
Do I have to install or configure anything?
You will not have to configure a phone system yourself. We prepare the service, guide you through connecting any required equipment and make a real test call with you before activation. Timing depends on the number, porting and chosen solution; we confirm it in the proposal.
Can I keep my current number?
Yes. We can keep your carrier and number, assess number porting or provide a new number. We recommend the lowest-risk option for your business.
Can I keep using WhatsApp Business?
When the number and account support coexistence, you can keep using the app. We check this before making any changes.
What happens if WhatsApp fails during a call?
Telephony is designed to continue. A messaging issue must not interrupt or block the call.
Does AI replace my team?
It does not have to. It can handle specific queries, collect information and transfer to a person when needed.
Can I purchase only the phone system or only WhatsApp?
Yes. You can begin with one service and add the rest when there is a real need.
Let’s talk about your business
Check your number and receive a clear proposal.
Tell us what you use today and what you want to improve. We will explain whether keeping, porting or starting with a new number is best, with no obligation.